Collaborative Support Structure
Sometimes, the local first responders require additional support to help identify the nature of the problem and required response. IntraVUE’s capability of enabling a collaborative support structure can link individuals with extended coverage or greater experience to provide valuable assistance.
In other applications, there may not be a physical individual at the location. It is not unusual for some systems to be without any local support. IntraVUE, while operating locally, can be managed from a remote location. Service technicians can be deployed, and their activity can be coordinated from a centralized support structure.
In other applications, there may not be a physical individual at the location. It is not unusual for some systems to be without any local support. IntraVUE, while operating locally, can be managed from a remote location. Service technicians can be deployed, and their activity can be coordinated from a centralized support structure.
Collaboration extends the efficiency of the expert while helping local technicians be more effective in supporting the automation equipment. Ethernet deployments in some manufacturing plants may consist of hundreds of networks connecting thousands of devices. IntraVUE can be distributed to simplify local support while providing a structure to centrally monitor many IntraVUE systems within one location or multiple locations.
Third-party companies can also provide support for the areas or machines they have installed and are responsible for continuous operation. By recording the vitals of the Ethernet network and connected devices, it is possible to identify intermittent issues, cause and effect, and degrading aspects of connections or devices without having to be on-site.
Third-party companies can also provide support for the areas or machines they have installed and are responsible for continuous operation. By recording the vitals of the Ethernet network and connected devices, it is possible to identify intermittent issues, cause and effect, and degrading aspects of connections or devices without having to be on-site.